DotC Studios Ltd Games Services Privacy Statement

Last Updated: 21/07/2021

For any issues or queries regarding this privacy policy or the services provided by DotC Studios Ltd in relation to our online multiplayer games servers, please contact us via email at;

Or, in writing to our postal address; DotC Studios Ltd
Unit 1
Sovereign Court
Sterling Drive
CF72 8HF

The type of personal information we collect

We currently collect and process the following information:
  1. A Username (this does not need to be a personally identifiable piece of information, such as your first, or last name; this can be entirely different to any of your real names)
  2. Your email address (which will need to be validated)
  3. A password hash (We will never store your actual password. You will provide us with a password, for which we will generate a hash, so that your actual password will never be available to us)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you in order to allow us to run matchmaking and multiplayer game servers, which are necessary to allow you to play online multiplayer games.
You may also optionally opt in or out of internal marketing. We will not provide your data to any third party for marketing purposes, so if you opt in to internal marketing, you may receive marketing communications from DotC Studios Ltd regarding our products only. You can also change this setting later.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting
  2. We have a legitimate interest.

In summary, we will provide you with the ability to play multiplayer games on the DotC Studios Games servers and services if you are able to provide us with a modest amount of basic information which is necessary to provide you with a games account, a rank for a game, and a session to play the game, and (if opted in), we may send you information relating to games you play on our servers, and other products which are related.

Request deletion of your data

You have the right to request that we delete any information that we hold about you at any time, and we will honour the request by removing all information held about you from our servers within 28 days of the request being acknowledged.
Please note that if you would like to continue playing multiplayer games via the DotC Studios Games Services after your data is deleted, you will need to create a new user account and agree to the terms above once again.
If you would like for us to remove your data please make a request in writing to, providing your username and/or the email address associated with the user account.

Thank you